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hi771 FAQ Center
Mobile, deposits, bonuses, betting, and accounts — find detailed answers to the most common hi771 questions here.
We have put together this complete FAQ page so your experience at hi771 is always smooth. Detailed answers have been provided here on playing from mobile, betting on BPL and international matches, depositing with bKash and Nagad, using the welcome bonus, and managing your account. If you can't find an answer to your question, reach out to our 24/7 live chat or email.
Frequently Asked Questions
Pick your question from the categories below and get an instant answer.
Mobile Use
Yes, hi771 can be added to your phone's home screen very easily. On Android, open the Chrome browser and select "Add to Home Screen" from the three-dot menu on the right. On iPhone, tap the share icon in Safari and choose "Add to Home Screen". This lets the site open quickly like an app, so you won't need to type the URL every time.
The most common reason for slow page loading is an outdated cache. To fix it, go to your browser's Settings → Privacy → Clear Browsing Data and delete the cache and cookies. Then restart the browser and open hi771. Also check your connection speed — pages load slowly on a weak network. The site works best on Wi-Fi or 4G.
hi771 runs on all modern smartphones and tablets — both Android and iOS. Any up-to-date browser such as Chrome, Firefox, or Safari is all you need. The site generally works fine on older devices like Android 6 or iOS 12 as well, but keep your browser on the latest version for the best performance.
If the connection drops, the game automatically goes into a temporary pause. Once your internet is back, refresh the browser and log in to hi771 — your session and balance will be intact. For bets that were in progress, the game provider's own disconnection policy applies, which is usually settled based on the last confirmed bet.
Yes, hi771's full game lobby is designed for mobile browsers. Slots, live casino, fishing games, and sports betting — all can be enjoyed directly from a mobile browser. There is no need to download a separate app. The full hi771 experience is available on Chrome or Safari.
BPL & International Matches
Go to the cricket section on hi771 and select the match you want. Choose from various markets such as match winner, toss, top batter, or most sixes. For example, in a match like Bangladesh vs India, you can bet on whichever team you think will win. Make sure you have enough balance in your account before confirming the bet.
If a match is cancelled due to rain or officially declared a no-result, the related bets are generally voided and the stake is returned to your account. If the result is determined by the DL method, settlement is based on that result. Check hi771's terms and conditions page for the exact rules.
Yes, hi771's accumulator or multi-bet feature lets you add selections from multiple matches to a single bet slip. The odds of each selection are multiplied together to form the total odds, so the reward is much larger if you win. Keep in mind though — if even one selection is wrong, the entire bet is lost.
Decimal odds are the simplest format. Say a team's odds are 2.50 — that means for every ৳100 you bet, your total return if you win is ৳250 (including your original stake). So your profit is ৳150. The higher the odds, the less likely the outcome is considered to be, but the bigger the reward. Always read the odds carefully before placing a bet.
Deposit Questions
hi771 currently accepts four mobile payment methods: bKash, Nagad, Rocket, and Upay. Rocket is the mobile wallet of Dutch-Bangla Bank. The minimum deposit amount for all methods is ৳300. The deposit process is completely secure and the balance is usually added to your account within a few minutes.
Log in to hi771 and go to the cashier or deposit section. Select Nagad there and note the designated Nagad number. Send a minimum of ৳300 to that number from your Nagad app. Fill in the transaction ID and amount correctly to confirm the deposit. Your balance will be updated shortly.
First wait a few minutes, as there may be a small delay due to network load. If the balance still hasn't arrived, contact hi771's live chat with your bKash transaction ID and a screenshot of the payment. Our support team is active 24/7 and will verify the issue quickly and correct your balance.
hi771 does not charge any deposit fee — the full amount you send is added to your account. However, your mobile wallet operator (bKash, Nagad, Rocket, or Upay) may deduct the standard send-money charge, which is part of their own policy. Check your wallet provider's fee structure for details on this.
The minimum deposit amount at hi771 is ৳300 for all payment methods. This applies to bKash, Nagad, Rocket, and Upay alike. If you are depositing for the first time, you will qualify for the welcome bonus, so you will receive that bonus even if you deposit the minimum amount.
Bonuses & Offers
After opening a new account at hi771, you will automatically receive a 100% welcome bonus of up to ৳20,000 on your first deposit. For example, if you deposit ৳1,000 you will get a ৳1,000 bonus and your total balance will be ৳2,000. There is no need to enter a separate code — the offer is applied automatically at the time of your first deposit.
The wagering requirement on the bonus is 15 times, and it is calculated only on the bonus amount — not on the deposit amount. Example: if you receive a ৳1,000 bonus, you need to wager ৳1,000 × 15 = ৳15,000 before you can withdraw winnings from the bonus. Your original ৳1,000 deposit can be withdrawn at any time — the requirement applies only to the bonus portion.
Most slot games contribute fully towards the wagering requirement. Live casino games and sports betting may contribute partially. Certain specific games may be excluded from bonus wagering. Check hi771's terms and conditions page or ask in live chat for the exact list.
Yes, you can cancel a bonus if you wish. The option to cancel an active bonus is usually found in account settings or the cashier section. Keep in mind that if you cancel the bonus, any winnings earned from that bonus will also be cancelled along with it. It is a good idea to confirm once with live chat before cancelling.
A bonus has a set expiry period that begins counting from the time it is activated. If the wagering requirement is not completed within the given time, the bonus and any winnings earned from it are cancelled. The exact duration is stated in hi771's bonus terms and conditions. Check the expiry before claiming a bonus.
Member Account
Yes, after logging in you can update your phone number, email, or password from the account settings section. For security reasons, some changes may require a verification step. If you have trouble making any change, email [email protected] or let us know via live chat.
Absolutely safe. hi771 uses SSL encryption, so logging in from any device is secure. There may be a verification step the first time you log in from a new device. Never share your password with anyone, and be careful if you are using public Wi-Fi.
Click the "Forgot password" option on the login page and enter your registered email or phone number. You will receive instructions to reset your password. Follow those instructions to set a new password. If the reset message does not arrive or you have any other issue, contact hi771's live chat support.
Your hi771 password must be at least 8 characters long, and is best when it combines uppercase letters, lowercase letters, numbers, and special characters. Do not use your date of birth or simple sequential numbers (12345) as a password. Keep a separate password for each account and change it regularly.
In general, once a username is set when opening an account it cannot be changed, as it is the primary identifier for the account. However, you can contact the support team if there is a special need. Choose carefully when setting your username — use only English letters, numbers, and underscores.
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